Hive B011B3J6B8 Active Heating Thermostat Owner’s Manual
If you move to a new home and want to install Hive products in your new home, or move into a property that has Hive
installed, please contact us for further assistance.
Our right to make changes
Minor changes to the products
We may change any Hive product:
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To reflect changes in relevant laws and regulatory requirements
To implement technical adjustments and improvements
These changes will not affect your use of any Hive product. In addition, we may make other changes to these terms or any Hive
product. If we do, we’ll contact you to let you know.
If we need to change these terms and conditions, we will put the changes on our website at hivehome.com/terms. If the changes are
significant, we’ll let you know in writing.
Products and packaging may vary
The images of the products on our website and packaging are for illustrative purposes only. Although we have made every effort to
display the colours accurately, we cannot guarantee that a product’s display of the colours accurately reflects their colour. Your product
may vary slightly from those images.
Our responsibility for loss or damage
Foreseeable loss or damage caused by us
We are responsible for any loss or damage you suffer that is a foreseeable result of our failing to comply with these terms and
conditions or to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or
damage is foreseeable if it is obvious that it will happen or if both you and we knew it might happen at the time that we accept your
order for any Hive products or services, for example, if we discussed it during the sales process.
Unlawful exclusions and limitations
We don’t exclude or limit our liability where it would be unlawful to do so. This includes liability for:
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death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;
fraud or fraudulent misrepresentation;
breach of your legal rights in relation to the products as summarised above on the first and second pages of these terms and
conditions; and
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defective products under the Consumer Protection Act 1987.
Damage to your property
If we are providing services in your property, we will take reasonable care to carry out any installation without causing unnecessary
damage to your property. We will make good any unnecessary damage to your property that is directly caused by our negligence
while providing such services. However, the installation (including removing or dismantling existing fixtures and fittings) may cause
damage and certain areas may need redecoration after the installation is finished. This is your responsibility and we won’t be liable for
the cost of repairing any pre-existing faults or damage to your property that we discover while providing the services.
Pre-existing faults
We shall not be responsible for any faults or design faults that:
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were already there when your products were installed;
existed when you first bought or installed a product or service; or
we couldn’t reasonably have been expected to know about.
Damage caused by digital content
If defective digital content which we have supplied, such as the Hive app, damages any of your devices or digital content and this is
caused by our failure to use reasonable care and skill, we’ll either repair the damage or pay you compensation. However, we won’t be
liable for damage which you could have avoided by following our advice to apply an app update offered to you or for damage which
was caused by you failing to correctly follow installation instructions or to have in place any advised minimum system requirements.
© Hive 2022 Hive is the trading name of Centrica Hive Limited. Registered in England (No. 5782908). Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.
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| General | Details |
|---|---|
| Name | Hive B011B3J6B8 Active Heating Thermostat Owner’s Manual |
| Make | HIVE |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.32 MB |
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