Hive B011B3J6B8 Active Heating Thermostat Owner’s Manual
If your payment fails for any reason, we will contact you and make further attempts to take payment. If we do not receive payment
within 28 days of date when the payment was due, we may suspend or cancel your agreement and any service you have will cease.
If you have any queries about your payments, please contact us on the contact details above.
General terms
Personal use only
All Hive products are sold for personal and domestic use only and must not be resold.
Suitable for UK only
Our Hive products and services are only intended for use within the UK and should not be used outside of this area.
English language
Everything we write to you – including terms and conditions – will be in English.
UK law
These terms and conditions are governed by the laws of whichever country your property is in, i.e. England and Wales or Scotland.
Who can benefit from these terms and conditions?
Nobody other than you can benefit from, or enforce, these terms and conditions.
Transfer of these terms and conditions
We may transfer our rights and obligations under these terms to another organisation. We will contact you to let you know if we plan
to do this. If you are unhappy with the transfer, you may contact us to end your contract.
Unenforceable terms
If any section of these terms is found to be void or unenforceable by a court, only that section will be removed, and the rest of these
terms shall continue to apply as if that section were not included.
Delay in enforcing these terms and conditions
If we delay in taking steps against you in respect of any breach of these terms and conditions, that will not prevent us taking steps
against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we
can still require you to make the payment at a later date.
Upgrades and updates to digital content
You agree that we may update the software in your Hive products without telling you first. We may also update the Hive app, and we
may require you to install an updated version of it. Any updates will be aimed at improving the performance of the products and the
app, but we’ll make sure they continue to match the description we provided before you bought them. We won’t be responsible if an
upgrade affects how your Hive products work if this is caused by your own equipment – such as your smartphone or broadband – not
supporting the upgrade.
Interference with products and services
You must not reverse engineer, decompile, adapt or alter the object code used to provide the services or any Hive product itself, unless
expressly permitted by law.
Moving home
Your Hive Active Heating, and Hive Multizone if you have it, is part of your home heating system. It is not possible to reinstall Hive
Active Heating or Hive Multizone at your new home. If you move home, you must leave all your Hive Active Heating equipment behind
except your Hive Hub, which you should take with you to your new home. If you decide to leave your Hive Hub behind when you
move home then a factory reset may be performed on your old Hive Hub and it may be transferred to a new user.
© Hive 2022 Hive is the trading name of Centrica Hive Limited. Registered in England (No. 5782908). Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.
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| General | Details |
|---|---|
| Name | Hive B011B3J6B8 Active Heating Thermostat Owner’s Manual |
| Make | HIVE |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.32 MB |
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