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Honeywell D1-528 Direct Thermostat Installation Guide

INNCOM DIRECT D1-528 THERMOSTAT INSTALLATION GUIDE  
E11 Error code while  
performing a Room Copy  
from another room  
The D1-528 in the room you are trying  
• Check if the correct Room ID is  
defined for the Copy From D1-528  
Press the POWER button to display  
the defined copy from Room ID again  
and verify it is correct. Press the  
POWER button to cycle through the  
HI, LO, MED digits of the Room ID. IF  
not correct, change it to the correct  
Room ID, then press DISPLAY to start  
the room copy again and see if it  
completes.  
to copy from is not powered, or is  
configured with the wrong Room ID, or is  
too far away from the “copy to” D1-528,  
or you defined the wrong copy from  
Room ID.  
• Is the D1-528 in the copy from room  
installed and powered (and also set to  
the correct Room ID) Make sure the  
copy from D1-528 is actually  
installed, powered and configured  
correctly (especially its Room ID,  
HVAC type and Fan speeds), then  
press DISPLAY to start the room copy  
again and see if it now starts the room  
copy.  
• One of the following issues exists:  
• The copy from D1-528 is installed too  
far from the copy to D1-528, or there  
are not enough installed and  
configured D1-528’s between or near  
the copy from and copy to D1-528’s.  
• INNCOMs room RF network is a Mesh  
network where messages initiated  
from one device “hop” from radio to  
radio in other nearby devices until  
they reach the intended target device.  
• It not many D1-528’s are installed yet,  
this could prevent the messages from  
the copy to D1-528 from ever  
reaching the copy from D1-528 and  
starting the room copy. You may need  
to wait until additional D1-528’s are  
installed so that a better mesh  
network exists.  
• Is there an RF interference source  
between the copy from and copy to  
D1-528’s? Like possibly a WiFi access  
point or other radio transmitter? Is  
either D1-528 mounted on or near a  
metal object that could be shielding  
the RF signals from the D1-528’s  
• There is a radio hardware issue in the  
D1-528 in either room. You can try  
swapping out the D1-528 in the copy  
to room with a new D1-528 and see if  
the room copy now works  
37  
31-00721-01  
GeneralDetails
NameHoneywell D1-528 Direct Thermostat Installation Guide
MakeHoneywell
LanguageEnglish
FiletypePDF (Download)
File size1.63 MB
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Honeywell D1-528 Direct Thermostat Installation Guide