Honeywell D1-528 Direct Thermostat Installation Guide
INNCOM DIRECT D1-528 THERMOSTAT INSTALLATION GUIDE
E12 Error code while
performing a Room Copy
from another room
The room copy started (so the copy to
• The copy from D1-528 is installed too
far from the copy to D1-528, or there
are not enough installed and
D1-528 established a connection with
the copy from D1-528), but could not
finish.
configured D1-528’s between or near
the copy from and copy to D1-528’s.
• INNCOMs room RF network is a Mesh
network where messages initiated
from one device “hop” from radio to
radio in other nearby devices until
they reach the intended target device.
• If not many D1-528’s are installed yet,
this could prevent the messages from
the copy to D1-528 from reliably
reaching the copy from D1-528 and
continuing the room copy. You may
need to wait until additional D1-528’s
are installed so that a better mesh
network exists.
• Is there an RF interference source
between the copy from and copy to
D1-528’s? Like possibly a WiFi access
point or other radio transmitter.
• Is either D1-528 mounted on or near
a metal object that could be shielding
the RF signals from the D1-528’s? IF
these is, is it possible to move/remove
it or place the D1-528 at another
location
• There is a radio hardware issue in the
D1-528 in either room. You can try
swapping out the D1-528 in the copy
to room with a new D1-528 and see if
the room copy now works.
• If none of the above applies, contact
INNCOM Customer Service.
D1-528 thermostat is not
controlling the room
HVAC unit
Locally at the D1-528 the guest tries to
raise or lower target temperature,
change the A/C mod, or cycle through
the fan speeds and get no response or
the incorrect response from the room
HVAC unit.
• The D1-528 thermostat HVAC Type
and Fan speeds were incorrectly
selected/defined when the D1-528
was initialized.
• Its easy to do, so enter service
parameter mode and define the HVAC
type (HAC) and Fan Speeds (FAn)
again and see if that fixes the issue.
Make sure you know what the
The D1-528 is not correctly connected
to the HVAC unit.
installed HVAC unit requires as far as
the required HVAC type and Fan
speeds. Refer to the HAC (HVAC Type)
and FAn (Fan Speeds) sections of the
Advanced Configuration section
• Refer to Power and Actuator
Connections
31-00721-01
38
| General | Details |
|---|---|
| Name | Honeywell D1-528 Direct Thermostat Installation Guide |
| Make | Honeywell |
| Language | English |
| Filetype | PDF (Download) |
| File size | 1.63 MB |
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