Vaillant VRT15 Room Thermostat User Guide
myVAILLANT Pro
Service
Support your customers and your business with myVAILLANT Pro Service
Vaillant’s eBUS communication technology enables Vaillant appliances to talk to each other and offers data on the performance of the
heating system and its components. This technology now means that Vaillant can support your installations further by giving you the
tools to offer your customers extra levels of service and support – using myVAILLANT Pro Service which can be used on desktop as
well as via an app.
When used with the myVAILLANT connect internet gateway, this solution enables the ability to remotely monitor boiler and heat pump
installations, with access to detailed performance data, fault code history and offer diagnostic insights – all at the click of a button.
Features & benefits
Improved service efficiency
Be notified immediately of a fault on a customer’s
appliance, with insights on how to rectify it.
Diagnostic insights
Data driven insights on failures to aid repairs and
spare part identification. myVAILLANT Pro Service
uses installer credentials.
Customer management
Remotely monitor multiple appliances and
thermostats
Easily review appliance data points whilst on the
move and manage customer’s time programs
set on their thermostat.
Easily manage customers in the secure customer
database with quick visibility of appliance model
and serial number.
Plannable business
Intelligent repairs
Improve first-time fix rates by knowing which parts
you need before you arrive.
Schedule multiple service and repair visits more
efficiently using the failure and spare part insights
provided.
Detailed fault and status history information
Time and date stamped service and fault history
for each connected appliance and the latest fault
information available for all supported appliances.
Installation and manufacturing date
Complete transparency of the appliance
production and installation.
Download the myVAILLANT Pro Service app.
Google Play
App Store
11
| General | Details |
|---|---|
| Name | Vaillant VRT15 Room Thermostat User Guide |
| Make | Vaillant |
| Language | English |
| Filetype | PDF (Download) |
| File size | 1.5 MB |
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