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STELPRO STE402NP Smart Electronic Thermostat User Guide

4. Troubleshooting  
Problem  
Solution  
In normal operating conditions, the thermostat housing can  
reach nearly 40°C at maximum load. That is normal and will  
not affect the effective operation of the thermostat.  
The thermostat is hot.  
Check if the thermostat is properly connected. Refer to the  
installation section.  
Heating is always on.  
Heating does not run even if the  
thermostat indicates it is on.  
Check if the thermostat is properly connected. Refer to the  
installation section.  
Check if the thermostat is properly connected. Refer to the  
installation section. Check the power supply at the electrical  
panel. Check if the heating unit has a switch. If so, ensure  
that this switch is turned on.  
The display does not come on.  
The thermal protection of the heating unit has opened due  
to overheating. Check if the heating unit is in good condition  
minutes and then turns on again. of operation and that clearance around the appliance is  
The display turns off a few  
according to the manufacturer’s specifications.  
The display has low contrast  
when heating is on.  
The load is lower than the minimum load. Install a heating  
unit that is within the load limits of the thermostat.  
The displayed ambient  
temperature is incorrect.  
Check the presence of an air stream or a heat source near  
the thermostat, and correct the situation.  
The display indicates E1 or E2.  
Weak luminosity of the display.  
Faulty thermal sensor. Contact the customer service.  
Possibility of a bad contact. Check thermostat wirings. Refer  
to the installation section.  
9
INSSTE402NP0711  
GeneralDetails
NameSTELPRO STE402NP Smart Electronic Thermostat User Guide
MakeStelPro
LanguageEnglish
FiletypePDF (Download)
File size0.28 MB
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STELPRO STE402NP Smart Electronic Thermostat User Guide