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Comfortmaker ION Gray Smart Thermostat Instruction Manual

SELLING TIPS:  
MAKING THE MOST OF EVERY CONNECTION  
FOCUS YOUR PITCH  
Most homeowners appreciate the value of convenience, and when it comes to comfort, that means having a Wi-Fi®-enabled  
thermostat. Most homeowners also appreciate the value of affordability, and that’s the Ion Gray Smart Thermostat. The Ion Gray  
Smart Thermostat combines ease of use, connected convenience and the Comfortmaker name that is synonymous with trusted  
comfort, all with a budget-friendly price tag. That’s why offering the Ion Gray Smart Thermostat should be a part of every estimate  
for a complete QuietComfort or Performance system, or any time you sense that your customer is focused on bottom-line cost.  
Of course, whenever you are selling a new system, be sure to assess your potential customer’s “hot buttons” and focus your  
pitch on the advantages of making the comfort connection with a Ion Gray Smart Thermostat:  
A world-class comfort experience with the easy to setup  
and use, aesthetically pleasing Ion Gray Smart Thermostat  
The Connected Portal (Launching Q4, 2024), keeps  
dealers connected and homeowners covered. Educate  
the homeowner to “share” data so you can provide more  
efficient service  
The convenience of wireless connectivity and remote  
access through the Ion Home app  
Five-year connected limited warranty when the thermostat  
is connected to Wi-Fi, customer agrees to terms and  
conditions with data sharing, registered within 90 days  
of installation*  
Compatibility with most smart home systems  
Dealer-installed for the peace of mind that comes with  
proper installation and setup as well as maximum  
performance and operation  
* The Ion Gray Smart Thermostat is covered by a two-year parts limited  
warranty. The warranty period is extended to five years when the  
thermostat is registered within 90 days of installation, connected to Wi-Fi,  
and homeowner grants permission to data sharing except in jurisdictions  
where warranty benefits cannot be conditioned upon registration.  
HERE’S THE APPROACH  
The Ion Gray Smart Thermostat offers an exciting addition to a complete Comfortmaker indoor comfort system, and your selling  
approach will largely remain the same. Build your focused pitch with these familiar tips to bring in the sale:  
Every homeowner and every home is unique – so take time  
upfront to learn about their home, their heating and cooling  
issues, and their specific home comfort needs  
Demonstrate your company’s advantages, your commitment  
to your community, your years in business and the  
importance you put on overall customer satisfaction  
Ask about hot and cold spots, humidity issues, allergies/  
asthma issues, dust and pet dander issues, zoning needs, etc.  
Educate your customers about the Comfortmaker difference  
– Comfortmaker is more than a brand. It’s access to  
innovative, high-quality, heating and cooling products and  
accessories, one of the best warranties in the business , and  
run-testing of every unit before it leaves the factory.  
Connect these home issues and comfort needs to the  
Comfortmaker equipment you are recommending in your  
proposal – point out how the features of the products can  
improve their overall comfort and air quality and can help  
solve their heating and cooling issues  
Elite Dealers can offer the additional benefit of  
Comfortmaker’s No Hassle warranty – providing confidence  
and peace of mind to the consumer  
Be prepared to offer financing  
LOOKING AHEAD  
We are planning for another exceptional year with our network of outstanding dealers. And with the Ion Gray Smart Thermostat,  
you’ll have a real difference-maker in your arsenal for selling complete, Comfortmaker-branded indoor comfort systems. Your  
expertise in sales and service, the renowned reliability and performance of Comfortmaker products, and the universal consumer  
appeal of affordability should combine to produce a successful launch and continuing success. We hope this guide is a helpful  
resource for you and that the materials within it allow you to capitalize on new opportunities and continue to find success making  
sales now and beyond.  
14 Selling Tips  
GeneralDetails
NameComfortmaker ION Gray Smart Thermostat Instruction Manual
MakeComfortmaker
LanguageEnglish
FiletypePDF (Download)
File size0.88 MB
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