Micro-Air 351 Air Conditioner Digital Thermostat User Guide
EasyTouch RV 351
Wi-Fi Troubleshooting
This is a list of potential fixes we have found for most customers that have trouble connecting the
display to the internet. Make sure you first read and understand how to establish a Wi-Fi connection
FAQ Manual on our website.
Blue Wi-Fi Icon – No connection
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SSID (Network name) and password are both case sensitive.
Be sure you are connecting to a 2.4 GHz network and not a 5GHz or 6GHz network.
Set the security to WPA2 and TKIP+AES if you are having trouble.
The display has a limit of 31 characters for the SSID and 50 for the password.
Ensure the number of devices limit for the network is not full.
Ensure the Wi-Fi source is not out of range or metal partitions blocking the signal.
Try a guest network or mobile hotspot that may have reduced restrictions.
Reset the router to renew the DHCP lease.
If you are in a metal enclosure, try moving the router or display a few inches (even if
temporary) and trying again.
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If using MAC filtering, add the display to the allowed devices list.
Try assigning a DHCP reservation to the display’s MAC address.
Red Wi-Fi Icon – Connected without Internet
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The router must have an internet connection
Server may be down, check back at a later time
Be sure there is no firewall in the router blocking the incoming messages (port 8883, MQTT).
Place the display’s IP or MAC address into the router’s DMZ settings to bypass any firewalls.
troubleshooting section. See the Wi-Fi troubleshooting articles for the latest information.
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©2024 Micro-Air LLC
Revision 2.0
| General | Details |
|---|---|
| Name | Micro-Air 351 Air Conditioner Digital Thermostat User Guide |
| Make | Micro-Air |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.6 MB |
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