STELPRO STCP Floor Heating Thermostat Multiple Programming User Guide
TROUBLESHOOTING
DEFECTIVE PART
OR PART TO CHECK
PROBLEM
•
In normal operating conditions, the
thermostat housing can reach nearly
40°C at maximum load. It is normal
and will not affect the operation of the
thermostat.
The thermostat is hot.
Heating is always on.
•
•
Check if the thermostat is properly
connected. Refer to the installation
section.
Check if the thermostat is properly
connected and make sure the red
indicator is not lit. Refer to the
installation section.
Heating does not run even if the
thermostat indicates it is on.
•
Check if the thermostat is properly
connected. Refer to the installation
section. Check the power supply at the
electrical panel.
The display does not come on.
The red indicator lights up
frequently.
•
•
Contact customer service.
Check the presence of an air stream or
a heat source near the thermostat, and
correct the situation.
The displayed ambient
temperature is incorrect.
The display indicates E1*, E2**
or E3***.
•
•
Faulty thermal sensor. Contact customer
service.
Faulty equipment ground-fault protection
device. Contact customer service.
The display indicates E4****.
•
Possibility of a bad contact. Check
thermostat wirings. Refer to the
installation section.
Weak luminosity of the display.
*
E1: Faulty ambient exterior sensor (open circuit) - written in the ambient section
** E2: Faulty interior sensor (open circuit) - written in the ambient section
*** E3: Faulty floor sensor (open circuit) - written in the floor section
**** E4: Faulty equipment ground-fault protection device (EGFPD)
N.B. If you do not solve the problem after checking these points, cut off the
power supply at the main electrical panel and contact customer service
(consult our Web site to obtain the phone numbers).
20
INSSTCP15MA0622
| General | Details |
|---|---|
| Name | STELPRO STCP Floor Heating Thermostat Multiple Programming User Guide |
| Make | StelPro |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.45 MB |
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