Micro-Air EasyTouch RV 353 Touch Screen Thermostat Instruction Manual
Connecting to a New Wi-Fi Network
You can connect to the thermostat from anywhere using the app when the thermostat is
connected to an internet source. The internet source must be a 2.4GHz network to connect to EasyTouch.
1. Connect to the thermostat in Bluetooth (Apple) and press the settings gear.
2. Select Wi-Fi Setup from the settings window.
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a. The SSID (network name) will say “searching” then switch to “select”. Tap “select” to
choose from a network the thermostat can hear.
i. Alternatively, enter the SSID manually (case sensitive)
b. Enter the password (case sensitive).
4. Press OK and the screen will return to the selection screen. The thermostat will reset and a
green Wi-Fi symbol will appear on the thermostat screen if the connection was successful.
5. With a green Wi-Fi symbol, you can now connect to the thermostat from anywhere using the
app over the internet.
Updating The EasyTouch RV Thermostat
Ensuring you have the latest thermostat software is key to having all the latest features.
1. Ensure the thermostat is connected to Wi-Fi with a green Wi-Fi symbol.
2. Connect to the thermostat and press the settings gear, then tap Check for Updates.
3. Follow the prompts to update the thermostat or ensure that you already have the latest
software.
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©2022 Micro-Air Corp
November 22, 2022, revision 1.2
Appendix B: Troubleshooting
The most common problems during installation are not matching the wires correctly or properly
mating the wires. The first step should always be to recheck the instructions and make sure the wires are
joined and seated properly.
The second most common problem is not knowing the thermostat operation. If the system is
running a heating or cooling cycle, the set point will turn red for heating and blue for cooling. When the
thermostat turns white, the heat pump, heat strip and furnace should all be off. The fan may continue to
run for a while after the cycle completes. If a fan is left in a manual mode, it will not shut off.
Wi-Fi Troubleshooting
No Wi-Fi Icon
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SSID (Network name) and password are both case sensitive.
Be sure you are connecting to a 2.4 GHz network and not a 5GHz or 6GHz network.
Set the security to WPA2 and TKIP+AES if you are having trouble.
The thermostat has a limit of 31 characters for the SSID and 50 for the password.
Ensure the number of devices limit for the network is not full.
Ensure the Wi-Fi source is not out of range or metal partitions blocking the signal.
Try a guest network or mobile hotspot that may have reduced restrictions.
Reset the router to renew the DHCP lease.
If you are in a metal enclosure, try moving the router or thermostat a few inches (even if
temporary) and trying again.
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If using MAC filtering, add the thermostat to the allowed devices list.
Try assigning a DHCP reservation to the thermostat MAC address.
Red Wi-Fi Icon
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The router must have an internet connection
Server may be down, check back at a later time
Be sure there is no firewall in the router blocking the incoming messages (port 8883, MQTT). Place
the thermostat IP into the DMZ settings to bypass any firewalls.
EasyTouch RV Knowledge Bank – More Information
Visit our knowledge bank at http://www.micro-air.com/kb_easytouch_rv.cfm for the latest resources for
setup, operation, and troubleshooting, as well as our main website for contacting us for support.
21
©2022 Micro-Air Corp
November 22, 2022, revision 1.2
| General | Details |
|---|---|
| Name | Micro-Air EasyTouch RV 353 Touch Screen Thermostat Instruction Manual |
| Make | Micro-Air |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.42 MB |
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