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ecobee M5A Smart Wi-Fi Thermostat User Guide

Community Energy Savings:  
Peak energy demand places strain on the electricity grid that can lead to outages and generally require more  
harmful energy to be produced. ecobee partners with utilities to help reduce electricity usage in periods of peak  
demand. When you enroll, your utility provider will send energy events to your thermostat through eco+ to help  
better match the electricity supply with demand. This may adjust the temperature in your home slightly. Events take  
place just a handful of times per year.  
Some of our utility partners will provide you with a reward for participating in their community energy savings  
program. When you set up Community Energy Savings in the app, you will be notified if you are eligible for a reward  
from your utility provider. To check your eligibility, open the app and under your eco+ settings enable Community  
Energy Savings. Then follow the onscreen instructions to request your reward. Once you have applied, you will  
need to contact your utility provider to disable Community Energy Savings and be removed from the program.  
If you have applied but haven’t received your reward yet, please contact your utility provider. In some cases, your  
reward may still be pending because your personal information in the ecobee app doesn't match the information  
your utility has. If that is the case, they will reach out to you via email to confirm your information.  
When your thermostat is receiving an energy savings event, typically in summer, it will first precool your home to  
keep you comfortable. The duration of precooling or preheating is customized to each individual home, based on  
historical thermal data. After the precool, a setback is applied for a duration that depends on the event. You can  
opt out of the event at any time by setting a hold or tapping on the eco+ icon and ending eco+ for the day.  
25 Dockside Drive, Suite 700  
Toronto, ON M5A 0B5  
ecobee.com  
GeneralDetails
Nameecobee M5A Smart Wi-Fi Thermostat User Guide
MakeEcobee
LanguageEnglish
FiletypePDF (Download)
File size2.48 MB
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ecobee M5A Smart Wi-Fi Thermostat User Guide