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WATTS IOM-T-563 Tekmar WiFi Thermostat Installation Guide

Installation Manual  
IOM-T-563  
Installation, Operation and Maintenance  
WiFi Thermostat 563  
Works with the  
Watts® Home Mobile App  
Compatible With  
• Conventional systems:  
2-stage heating, 2-stage cooling, fan and 2 accessories  
• Heat pump systems:  
4-stage heating, 2-stage cooling, fan,reversing valve and 1 accessory  
• Supports dual fuel systems  
• Accessory options:  
Humidifier, dehumidifier, HRV/ERV ventilator, heat pump loop valve  
!
WARNING  
Please read carefully before proceeding with  
installation. Your failure to follow any attached  
instructions or operating parameters may lead to the  
product’s failure.  
Keep this Manual for future reference.  
GeneralDetails
NameWATTS IOM-T-563 Tekmar WiFi Thermostat Installation Guide
MakeWATTS
LanguageEnglish
FiletypePDF (Download)
File size0.63 MB
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WATTS IOM-T-563 Tekmar WiFi Thermostat Installation Guide
Get the free PDF manual for the WATTS IOM-T-563 Tekmar WiFi Thermostat Installation Guide and access setup steps, usage instructions, and troubleshooting tips. 👉 View online or download now to keep your thermostat running smoothly!

WATTS IOM-T-563 Tekmar WiFi Thermostat Installation Guide Overview

Summary of Contents

  • Page 1: Installation manual for WiFi thermostat 563 includes installation, operation, and maintenance instructions. The thermostat is compatible with conventional systems and heat pump systems. It supports dual fuel systems and various accessory options such as humidifiers and ventilators. A warning advises careful reading of instructions to avoid product failure. Users are encouraged to keep the manual for future reference.
  • Page 2: Important safety information Installation Preparation Removing the thermostat base Mounting the thermostat Sequence of operation Heating and cooling operation User interface WiFi and connectivity troubleshooting Error messages
  • Page 3: Important safety information It is your responsibility to ensure that this thermostat is safely installed according to all applicable codes and standards. Tekmar is not responsible for damages resulting from improper installation and/or maintenance. This is a safety-alert symbol used to identify hazards. When you see this symbol, be alert to the potential for death or serious personal injury. This pictorial alerts you to electricity, electrocution, and shock hazards. This symbol identifies hazards which, if not avoided, could result in death or serious injury. This symbol identifies hazards which, if not avoided, could result in minor or moderate injury. Read the manual and all product labels before using the equipment. Improper installation and operation of this thermostat could result in damage to the equipment and possibly even personal injury or death. This thermostat is not intended for use as a primary limit control.
  • Page 4: Installation preparation requires specific tools and materials. Tools needed include a wire stripper, drill with a 3/16 drill bit, tekmar or jeweler screwdriver, and Phillips head screwdriver. Materials required consist of 18 AWG LVT solid wire for low voltage connections. Installation location considerations include placing the unit on an interior wall, keeping it dry, and avoiding potential leakage. The relative humidity should be less than 90% in a non-condensing environment. Extreme temperatures should be avoided, with a range of 32-122°F (0-50°C). The thermostat should not be exposed to drafts, direct sunlight, or sources of electrical interference. It should be easily accessible for wiring, viewing, and adjusting the display screen, ideally positioned about 5 feet (1.5 m) off the finished floor. The maximum length of wire for connections is 500 feet (150 m), and wires should be stripped to 3/8 (10 mm) for terminal connections. To remove the thermostat base, hold the base section in one hand and pull the lower half of the display front towards you to pivot it away from the base.
  • Page 5: Mounting the thermostat requires ensuring that power is not applied until installation is complete. All work must be done with power to the circuit turned off. Local codes may require installation by an electrician. The thermostat includes three relay power jumper connectors located below the wiring hole. Set jumper J1 to On to connect power R to the Rh1 terminal. Set jumper J2 to On to connect power R to the Rh2 wiring terminal. Set jumper J3 to On to connect power R to the Rc wiring terminal. Set the jumper to off to disconnect power from Rh1, Rh2, or Rc respectively.
  • Page 6: The WiFi Thermostat 563 operates a one or two-stage furnace for heating, a one or two-stage air conditioner for cooling, a humidifier, and a heat recovery ventilator. HRV stands for heat or energy recovery ventilator. S1 is an optional humidity and temperature sensor. T1 refers to the WiFi Thermostat 563. C1 represents the air conditioner. F1 indicates the furnace. H1 denotes the humidifier. The document includes electrical connections and jumper settings for the thermostat. Field jumper wire connections are specified. Various components such as Acc1, Acc2, and relay power are mentioned.
  • Page 7: The WiFi Thermostat 563 operates a first stage radiant floor and a second stage fan coil for heating, and two-stage air conditioner for cooling and dehumidification, and a humidifier. Mechanical components include various sensors and valves such as the temperature sensor 086, WiFi thermostat 563, and zone valve control. Key components are identified as follows: B1 for boiler, BP for boiler pump, H1 for humidifier, F1 for fan coil, PS for system pump, V1 for radiant zone valve, and V2 for fan coil zone valve. Electrical connections include jumpers for thermostat configuration, with specific designations for various functions like heating and cooling. The document outlines the installation of field jumper wires for proper thermostat operation. Optional components include humidity sensors and slab sensors for enhanced functionality. The system supports multiple stages of heating and cooling, ensuring efficient climate control. The layout includes various connection points for easy installation and troubleshooting. The WiFi thermostat is designed for integration with additional accessories for improved performance. The document emphasizes the importance of correct wiring and jumper settings for optimal operation.
  • Page 8: The WiFi Thermostat 563 operates a first stage radiant floor and a two-stage air-to-air heat pump for heating, cooling, and dehumidification, a backup electric heater, and a humidifier. Mechanical legend includes various components such as Boiler, Boiler Pump, Electric Strip Heater, Heat Pump, Humidifier, System Pump, WiFi Thermostat 563, Radiant Zone Valve, Optional Floor Sensor, Fan Coil Zone Valve, Optional Humidity & Temperature Sensor, and Zone Valve Control. Thermostat jumpers include settings for On and Off. Installation instructions mention connecting field jumper wires from Rh2 to Rc and Rh2 to Acc2.
  • Page 9: The WiFi Thermostat 563 operates a two-stage water-to-air heat pump for heating and cooling. The heat pump absorbs or rejects heat to a hydronic water loop that is heated by a boiler and cooled using a cooling tower to maintain a constant temperature of approximately 70°F (21°C). Mechanical legend includes components such as the boiler, cooling tower, and various pumps. The WiFi Thermostat 563 has specific jumper settings for configuration. Electrical connections are detailed for the thermostat and associated components. Field jumper wires are specified for connections between terminals. The document includes references to various system components and their functions. The layout indicates the relationship between the thermostat and the heat pump system. The document provides essential information for installation and operation of the thermostat. Overall, it serves as a guide for understanding the WiFi Thermostat 563 and its integration with heating and cooling systems.
  • Page 10: Heating operation allows setpoints from 40 to 95°F (4.5 to 35°C). The Heat On symbol indicates when the thermostat is heating. Heating for freeze protection activates below 40°F (4.5°C), regardless of the mode. Cooling setpoints can be set from 45 to 100°F (7.0 to 38.0°C). The Cool On symbol indicates when the thermostat is cooling. The thermostat supports two heating system types: conventional and heat pump. Conventional heating systems include furnaces, air conditioners, and hydronic heating systems. Heat pump systems may include additional heat sources as backup and support up to four heating stages. The thermostat supports up to two heating stages, two cooling stages, a fan, and two accessory relays for conventional systems. Accessory options include humidifiers, dehumidifiers, and HRV/ERV ventilators.
  • Page 11: When radiant floor heating is installed, it is always the first stage of heating, followed by the heat pump, and lastly any backup heating. Emergency Heat mode shuts off the heat pump relays and operates the auxiliary heat, which is usually more expensive. The first stage heat turns on when the air temperature falls 1.5°F (1°C) below the Heat To setting and shuts off when the air temperature reaches the Heat To setting. The second, third, and fourth stage heat each have an adjustable differential and time delay setting. Radiant floor heating is operated differently than other heating types due to the large time delays to heat and cool the slab. When Radiant Floor Heating is selected, the W1 relay operates using Pulse Width Modulation. The thermostat can measure room temperature between -46 to 212°F (-43 to 100°C). Room temperature can be measured using a combination of built-in and auxiliary sensors. The thermostat includes options for accessories such as humidifiers, dehumidifiers, and HRV/ERV ventilators. The reversing valve can be set to O or B for heating and cooling operations.
  • Page 12: Floor sensor for radiant floor heating The thermostat can measure floor temperature between -46 to 212°F (-43 to 100°C). Floor heating setpoint is adjustable from 40 to 95°F (4.5 to 35°C). A floor minimum can prevent a fast drop in temperature caused by receding solar exposure. A floor maximum is recommended for rooms with hardwood floors. Setting floor minimum and maximum temperatures enhances comfort while protecting floor coverings. If there are multiple floor temperature sensors, the temperature is averaged. It’s possible to heat a radiant floor while the cooling system is operating. The first stage cooling turns on when the air temperature rises 1.5°F (1°C) above the Cool To setting. Dual fuel systems include a heat pump and a backup heat source.
  • Page 13: HRV / ERV ventilator operation is crucial for maintaining indoor air quality. The thermostat can operate a heat recovery ventilator (HRV) or energy recovery ventilator (ERV) on a timer. The Accessory 1 relay operates the ventilator fan at low speed. The thermostat supports water-to-air heat pump systems. Heat is absorbed or rejected to a hydronic building loop. When the heat pump compressor Y1 or Y2 relay is activated, the Accessory 1 relay closes. This action opens a hydronic zone valve. Variable speed pumps on the hydronic loop can operate at lower speeds when the heat pump is off. This operation helps save electrical energy.
  • Page 14: User interface After 60 seconds of inactivity, the thermostat home screen displays only the time and the temperature. Swipe to view weather, outdoor temperature, floor temperature, heat to setting, cool to setting, current temperature, and relative humidity. Equipment operation includes heat, cool, and fan on, as well as humidifier or dehumidifier operation. Change operating mode through the menu selection. Temperature adjustment can be made by touching to adjust temperatures or to auto heat-cool. Hold overrides the programmed schedule until the specified time. 'Save to schedule' applies the new temperature to the current schedule event.
  • Page 15: User settings allow for energy savings when the building is unoccupied. Selecting the Away setting on a thermostat or mobile app affects all devices linked to that location. The Away temperature can be adjusted in the Setup / Temps menu. Early Start anticipates the time required to heat or cool a room and starts early. You can create a new schedule for temperature settings. The schedule includes options for Wake, Leave, Return, and Sleep times. You can set heating and cooling temperatures for different times of the day. Selecting skip allows you to avoid a temperature change. The schedule can be adjusted for different program days. The current group of program days can be navigated through the app.
  • Page 16: Temperature units can be set to °F or °C. Energy use shows the number of hours the heating or cooling has operated daily or monthly. Daily usage displays run time for both heating and cooling for each day. Brightness active can be set between 30 to 100%. Brightness inactive can be set to off or between 30 to 100%. Background color can be selected from various options. Language options include English, Español, and Français. Screen clean locks the screen for 10 seconds for cleaning. Inactive time display can be set to off or on. Inactive humidity and outdoor displays can be set to off or on.
  • Page 17: When connected to the Internet, the time can be set automatically. Incorrectly setting the time and date manually may prevent the thermostat from communicating to the mobile app. Automatic time source is recommended when using an Internet connection. The time and date can be manually set by highlighting a field and then using the buttons. Select the time format. If Internet is available, the time source can be either automatically or manually set. Select the local time zone. Select the brightness when not in use. The fan is normally off when set to auto but turns on when needed for the heating or cooling equipment. When a programmable schedule is used, there is a fan setting for each time period.
  • Page 18: Before using the WiFi features of this product, you must accept the Terms of Use. The thermostat includes a step by step tutorial to setup the WiFi connection. You must select a network from the list. Enter wireless network name. It must support WPA2 security encryption. Agree to Terms of Use to turn on WiFi. Enter WiFi password. Enter ZIP or postal code to determine your location for weather information. Select if the time is set automatically from the Internet or manually.
  • Page 19: WiFi and connectivity troubleshooting Check router and firewall settings The router must provide a 2.4 GHz signal. The thermostat is not compatible with 5 GHz networks. The router is using WPA2-Personal security. The router has DHCP enabled with enough available addresses. The WiFi signal must measure between 0 and -69 dB for a reliable connection. A WiFi extender is recommended if the signal is between -70 to -100 dB. The WiFi information screen will show Internet Connected when the thermostat is connected. Double check that you are using the correct WiFi network and password. The thermostat supports WPA2-Personal password security.
  • Page 20: Installer settings include a setup menu with seven sub-menus that determine thermostat operation. The Access Level setting in the Toolbox menu affects the number of available settings. The Toolbox includes options for temperature, sensors, relays, alerts, humidity, and vent. Error messages are displayed under the error setting. Access levels can be selected between user and installer, with user access restricting setup menu access. The status setting shows the current status of warm weather shut down, cold weather shut down, and each relay. The software version can be displayed in the settings. There is an option to load defaults, returning all settings to factory defaults. The touchscreen can be recalibrated after loading factory defaults.
  • Page 21: Setup Select the floor temperature while in the wake schedule. Applies when there is both a floor and an air sensor. Select the floor temperature while in the leave schedule. Select the floor temperature while in the return schedule. Select the floor temperature while in the sleep schedule. Select the floor temperature while in away. Select the maximum floor temperature. This protects the floor covering from overheating. Select the heating temperature when away. Select the minimum heating temperature limit. Select the maximum heating temperature limit.
  • Page 22: Setup - Sensors Select the type of sensor connected to S1 and Com wiring terminals. Select the type of sensor connected to S2 and Com wiring terminals. Select the type of sensor connected to S3 and Com wiring terminals. Select if the internal room temperature sensor is on or off. Select if the internal humidity sensor is on or off. Manual offset correction of the room temperature measurement. Manual offset correction of the floor temperature measurement. Manual offset correction of the relative humidity measurement.
  • Page 23: Setup - Alerts Room hot warning sends an email notification if the room exceeds this temperature. Room cold warning sends an email notification if the room falls below this temperature. Low humidity warning sends an email notification if the humidity falls below this setting. High humidity warning sends an email notification if the humidity rises above this setting. Auxiliary heat run time warning sends an email notification if the auxiliary heat runs continuously for longer than this setting. Air filter change warning sends an email notification to change the air filter when the fan exceeds this run time. UV lamp change warning sends an email notification to change the UV disinfectant lamp when it exceeds this run time.
  • Page 24: Setup - Relays Heating type: Select between conventional heating or heat pump. Equipment: Select the number of stages of the heating and cooling equipment. Radiant floor heating: Select if the first stage W1 heats a radiant floor. Heat 1 differential: Select when the first stage heating turns on. Heat 2 differential: Select when the second stage heating turns on. Heat 2 delay: Select the time delay when the second stage heating turns on. Heat 3 differential: Select when the third stage heating turns on. Heat 3 delay: Select the time delay when the third stage heating turns on. Heat 4 differential: Select when the fourth stage heating turns on.
  • Page 25: Setup - Relays (2 of 3) HEAT 4 DELAY Select the time delay when the fourth stage heating turns on. This setting is available when a heat pump is selected and there are at least 4 heating stages. COOL 1 DIFFERENTIAL Select when the first stage cooling turns on. Turn on point is the Cool To setting plus the differential. COOL 2 DIFFERENTIAL Select when the second stage cooling turns on. This setting is available when there are two cooling stages. COOL 2 DELAY Select the time delay when the second stage cooling turns on. This setting is available when there are two cooling stages. Y MIN RUN TIME Select the minimum time the cooling compressor must run before shutting off. This helps prevent compressor failure. Y MIN OFF TIME Select the minimum time the cooling compressor must be off before turning back on. This helps prevent compressor failure. DUAL FUEL Select dual fuel on if the heat pump has 100% backup using a furnace or hydronic fan coil. The setting is available for heat pump systems with auxiliary heat. ACCESSORY RELAY 1 Select the type of equipment that the accessory relay 1 operates. ACCESSORY RELAY 2 Select the type of equipment that the accessory relay 2 operates. This setting is only available for conventional heating systems. HEAT PUMP REVERSING VALVE Select O for heat pumps designed for normally heating operation. Select B for heat pumps designed for normally cooling operation. This setting is only available for heat pump systems.
  • Page 26: Setup - Relays (3 of 3) Select which relays require fan operation. Combinations with W1 are not available when Radiant Floor Heating is set to yes. Select if the HVAC system fan should turn on together with the HRV or ERV ventilation fan. Select the type of humidifier. This setting is available when Accessory 1 or 2 is set to Humidifier. Select if the relative humidity setpoint should automatically adjust with outdoor temperature to prevent frost on windows. The window quality determines the amount that the relative humidity setting is lowered during cold outdoor weather. Select the type of dehumidifier. This setting is available when Accessory 1 or 2 is set to Dehumidifier. When operating in Mode Auto, select the amount of time to wait between switching from heating to cooling and vice versa. Select whether the floor should be heated when in cooling mode. This setting is only available when Radiant Floor Heating is set to yes.
  • Page 27: Setup - Humidity Set the lowest relative humidity level. Set the highest relative humidity level. Humidify to: 40% Range is 10 to 80%. Default is 40%. Dehumidify to: 60% Range is 20 to 90%. Default is 60%. Available when accessory 1 or 2 operates a humidifier. Available when accessory 1 or 2 operates a dehumidifier. Setup - HRV / ERV Ventilation When a programmable schedule is used, there is a ventilation setting for each time period.
  • Page 28: Error messages are sent to the registered mobile account owner when an error occurs. Memory error indicates that the thermostat memory settings are corrupted, and factory defaults should be loaded to clear it. Internal room sensor fault occurs due to an open or short circuit, preventing the thermostat from reading the internal room temperature sensor. Internal humidity sensor fault means the thermostat cannot read the internal humidity sensor, stopping control of the humidifier or dehumidifier. Sensor 1 fault indicates the thermostat cannot read the sensor wired to S1 and Com, halting normal operation if it is the only active sensor. Sensor 2 fault occurs when the thermostat cannot read the sensor wired to S2 and Com, stopping normal operation if it is the only active sensor. Sensor 3 fault indicates the thermostat cannot read the sensor wired to S3 and Com, halting normal operation if it is the only active sensor. Errors cannot be field repaired and require contacting a tekmar sales representative for warranty or repair procedures. Check the auxiliary sensor wire for short circuits according to the sensor installation manual for sensor faults. Once the error has been corrected, the error message automatically clears.
  • Page 29: Description Internet unavailable The thermostat has a WiFi connection to the router but is unable to communicate to the Internet. Steps to clear the error include: power off and on the router, power off and on the thermostat. Room hot warning The room temperature is above the Room Hot Warning setting in the Alerts menu. The warning will automatically clear once the room temperature falls below the setting. Room cold warning The room temperature is below the Room Cold Warning setting in the Alerts menu. The warning will automatically clear once the room temperature rises above the setting. Low humidity warning The relative humidity is below the Low Humidity Warning setting in the Alerts menu. The warning will automatically clear once the relative humidity rises above the setting. High humidity warning The relative humidity is above the High Humidity Warning setting in the Alerts menu. The warning will automatically clear once the relative humidity falls below the setting. Auxiliary heat run time warning The auxiliary heat has been operating continuously longer than the Aux Heat Run Time Warning setting in the Alerts menu. The error clears when the auxiliary heat turns off. Change air filter warning The fan run time has exceeded the Change Air Filter setting in the Alerts menu and requires replacement. To clear the warning, press the Air Filter Replaced button. Change UV lamp warning The UV lamp run time has exceeded the UV Lamp setting in the Alerts menu and requires replacement. To clear the warning, press the UV Lamp Replaced button. ZIP/postal code error The thermostat was unable to locate the ZIP or Postal Code entered in the WiFi menu. Please try again with a ZIP or Postal Code of a nearby area.
  • Page 30: Technical data for WiFi thermostat 563 includes specifications for conventional 2H/2C or heat pump 4H/2C systems. The device features microprocessor control and is not a safety limit control. Packaged weight is 0.7 lb (300 g) with dimensions of 4-5/8 H x 3 W x 15/16 D (118 x 76 x 24 mm). It has a 3.5 color touchscreen display and is made of white PVC plastic, classified as NEMA Type 1. The thermostat meets Class B: ICES & FCC Part 15 standards and is intended for indoor use only, with an operating range of 32 to 122°F (0 to 50°C) and RH ≤90% non-condensing. Power supply requirements are 15 to 30 V (ac/dc), 2 VA, Class 2. Humidity sensor operates within a range of 0 to 90% RH. The temperature sensor is an NTC thermistor, 10 kΩ @ 77°F (25°C) with a tolerance of 0.2°C. The device supports WiFi 802.11n at 2.4 GHz with WPA2 encryption and is compatible with Apple iOS 12 or higher and Android 10 or higher. The mobile app supports multiple languages including English, Français, and Español.
  • Page 31: Limited warranty The liability of tekmar under this warranty is limited. The Purchaser acknowledges any representations or warranties about the Products made by Purchaser to its customers which are different from or in excess of the tekmar Limited Warranty are the Purchaser’s sole responsibility. The tekmar Limited Warranty is a manufacturer’s pass-through warranty which the Purchaser is authorized to pass through to its customers. Each tekmar Product is warranted against defects in workmanship and materials if the Product is installed and used in compliance with tekmar’s instructions. The pass-through warranty period is for a period of twenty-four (24) months from the production date if the Product is not installed during that period. The liability of tekmar under the Limited Warranty shall be limited to the cost of parts and labor provided by tekmar to repair defects in materials and/or workmanship of the defective product. This warranty is in lieu of all other warranties, express or implied. The pass-through Limited Warranty applies only to those defective Products returned to tekmar during the warranty period. This Limited Warranty does not cover the cost of the parts or labor to remove or transport the defective Product. If tekmar receives an inquiry regarding a potential warranty claim, tekmar’s sole obligation shall be to provide the address and contact information regarding the appropriate Representative.