URC Support TIDE DIAL Smart Thermostat User Guide
| General | Details |
|---|---|
| Name | URC Support TIDE DIAL Smart Thermostat User Guide |
| Make | URC Support |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.99 MB |

URC Support TIDE DIAL Manual: Questions and Answers
What do the colors on the URC Support TIDE DIAL display mean?
Blue indicates cooling, orange indicates heating, green indicates fan mode, and gray means the system is off or not running. User Guide, p. 4
How do I adjust the temperature on the URC Support thermostat?
Rotate the dial to adjust preferred temperature up and down. User Guide, p. 4
Can I change the fan mode on the URC Support, and what options are available?
Fan mode options vary by HVAC system configuration and may include Low, Mid, High, Auto, Off, Quiet, or Step 1 through 5. User Guide, p. 5
Where can I see if URC Support TIDE DIAL is connected to Wi-Fi?
Open About section to view Wi-Fi address and IP Address. If IP shows 0.0.0.0, the device is not connected. User Guide, p. 24
What's the difference between the reset options on URC Support TIDE DIAL?
Network Reset clears Wi-Fi and Zigbee only, preserving preferences and schedules. Factory Reset restores all defaults including HVAC type, requiring full setup. User Reset clears everything except HVAC configuration for ownership transfer. User Guide, p. 23
What does Setpoint Push mean on the URC Support TIDE DIAL thermostat?
When you set the cooling temperature below the heating temperature, the thermostat automatically raises the heating setpoint to keep a 3 degree separation. The same happens in reverse if you raise heating above cooling. User Guide, p. 17
What do the Mode Menu and Fan Mode buttons do on the URC Support TIDE DIAL?
| Button | Function |
|---|---|
| Mode Menu Short Cut Key | Open or close system mode menu, then rotate dial to navigate and press to select |
| Fan Mode Menu Short Cut Key | Open or close fan mode menu, then rotate dial to navigate and press to select |
How long does it take for the URC Support TIDE DIAL to turn off after switching to Off mode?
The system will take some time to turn off after being switched to Off mode. User Guide, p. 20
What do I need to download to set up the URC Support TIDE DIAL?
Download My Nevo app to set up the thermostat, onboard Wi-Fi or connect sensors. User Guide, p. 7
What camera access is required during setup?
Your phone's camera must have access to scan the QR code during the device setup flow. User Guide, p. 8






































