Home > Honeywell Home > Honeywell Home RTH Series X2S Smart Thermostat Installation Guide
Honeywell Home RTH Series X2S Smart Thermostat Installation Guide
Frequently Asked Questions
Will the X2S Smart thermostat still work if WiFi connection is lost?
Yes, the temperature can be adjusted directly at the thermostat. However, some features, including
geofencing, are managed only through the First Alert app and will not function while the connection is
down. The thermostat will automatically reconnect to WiFi once the network is restored.
A change was made on the First Alert app but it has not shown up on the X2S Smart thermostat.
There may be a short delay after making temperature and setting changes in the First Alert app.
Can there be multiple users for geofencing?
Yes, there can be multiple users. Geofencing will trigger based on the last person to leave and the first
person to return. To properly use geofencing with multiple users:
•
•
Each user needs to create their own account.
Each user should use their login ID and password across his or her devices, including
smartphones and tablets.
No two users should share the same account.
•
Can more than one user control the thermostat with the app?
Yes. Use the First Alert app to invite other users to download the app and share control of your
thermostats. In the app, go to the hamburger menu and select “My Locations”. Select the location you
want to add users to and select “invite user”.
Note: All individuals with access to a thermostat share the same user privileges. Users added will be able
to change the thermostat’s settings, as well as add or delete other users.
Is there a way to extend the signal strength?
The range or distance of the WiFi signal is determined by the router. Check the router’s manual for
additional information.
There is an alert that says WiFi Signal Lost. What does that mean?
The WiFi signal to the thermostat has been lost. Wait for the thermostat to reconnect or select a new
network within the First Alert app configuration menu. If the thermostat is unable to reconnect, you will
need to troubleshoot the router to determine the cause.
Why is the thermostat showing up as offline (strike-through WiFi icon) on lower part of thermostat
display?
If the thermostat displays a strike-through WiFi icon on its screen or shows up as offline on the First
Alert app, it is not connected to WiFi. If your thermostat was previously connected to WiFi and has lost
connection, make sure the router is powered and broadcasting. The home’s WiFi network may need to be
reset by power cycling the router. Consult the router’s instruction manual for directions on power cycling.
When the network has been restored, the thermostat will automatically reconnect.
An activation email hasn’t been received.
An activation email will be sent. An activation email is needed to complete the account setup. If an
activation email is not received after five minutes, check the Spam folder of the email account.
If you do not find it in the Spam folder, click on the Resend button and the activation email will be resent. If
you still do not receive your activation email, please contact the Technical Support team at
1-800-633-3991 for help.
22
| General | Details |
|---|---|
| Name | Honeywell Home RTH Series X2S Smart Thermostat Installation Guide |
| Make | Honeywell Home |
| Language | English |
| Filetype | PDF (Download) |
| File size | 2.22 MB |
(1 votes, average: 5.00 out of 5)
Loading...
Honeywell Home TH8320R1003-Uv VisionPRO 8000 with RedLINK Multistage Thermostat Installation Guide
Honeywell Home TH2110DH 1 Cool Programmable Digital Thermostat Installation Guide
Honeywell Home DT4R Wireless Room Thermostat User Guide
Honeywell Home N100 Series Non Programmable Thermostat User Guide
Honeywell Home X1N Non Programmable Thermostat Installation Guide
Honeywell Home DT4M Wired Room Thermostat User Manual
Honeywell Home T834 Series Thermostat Owner’s Manual
Honeywell Home M38794 T10 and T10 plus Pro Smart Thermostat with RedLINK Installation Guide
Honeywell Home DT4 Channel Wired Room Thermostat Instruction Manual
Honeywell Home T10 Smart Home Thermostat Instructions
AVATTO WT598 1T1 Smart Thermostat
seitron TM 00-M Electro Mechanical Room Thermostat Instructions
FantiniCosmi CH193WiFi Weekly Programmable Thermostat Instruction Manual
Honeywell FocusPRO 5000 Thermostat Installation Guide
EBECO EB-25 Regulator Thermostat Instruction Manual
Honeywell 5000 Series Thermostat Instruction Manual
Guangzhou XR-01 Central Air Conditioning Thermostat User Manual
SmartDHOME 01335-1864-00 Zone Thermostat for 2-Pipe Fan Coil with 0-10 VDC Fan Regulator and Valve Management User Manual
Kaysun KC-FC-XT Fan Coil Thermostat Owner’s Manual
EMERSON 1F75C-11PR Programmable Thermostat Installation Guide