BOSCH BCC110 Connected Control Wi-Fi Thermostat User Manual
Troubleshooting & Frequently Asked Questions
Wi-Fi
Can the BCC110 be used without Wi-Fi?
We strongly encourage everyone to use the Wi-Fi capabilities of the thermostat, as it will improve the user experience. However, it is
functional without the use of Wi-Fi after the Initial Setup has been completed.
NOTE: The Dual Fuel feature is disabled when Wi-Fi is unavailable. Dual fuel requires Wi-Fi to determine outdoor air
temperature and function properly.
Will the BCC110 support all Wi-Fi systems & routers?
This device only works with 2.4 GHz systems and is NOT compatible with 5.0 GHz systems or web pages that require additional web
authentication.
Trouble Connecting to your Home's Wi-Fi Network?
1. Make sure that your thermostat is a maximum 20 ft or less from the router/modem without any obstructions (i.e. walls,
floors, ceilings, etc.). If obstructions exist, try moving your thermostat and router/modem closer together.
2. Before attempting to reconnect your thermostat to your home network, power cycle your router/modem and then your
thermostat. If you have a separate router and modem, make sure that you power cycle the modem first and then the router.
3. In the event that you still cannot connect to your home’s wi-fi network please contact our support team for further
in-depth technical troubleshooting options.
NOTE: If you are able to connect to your home network, but the time does not update on the thermostat, you are not fully
connected to the cloud server. Please follow the troubleshooting steps again or contact Bosch Technical Support.
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Troubleshooting & Frequently Asked Questions
Bosch EasyAir App (Android and iOS)
What is the name of the smartphone app in the App Store and Google Play Store?
The name of the app is Bosch EasyAir App.
How many accounts can be associated with the thermostat at once?
Only one account can be associated with a given thermostat. Family members must share their account information with each other if they
would like to be able to control the thermostat from multiple devices.
Can this device be accessed via a web page?
Not at this time.
Thermostat
What happens if I lose power to the device; will all my settings be lost?
All settings are kept in local memory, except for the schedule setpoints, which are stored in the cloud. Therefore, all settings will be saved
even during a power outage.
Not Finding the Answer to Your Question?
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Self-support videos can be found on our website at: Bosch-thermotechnology.us/BCC110
Contact our support team at 1-800-283-3787
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| General | Details |
|---|---|
| Name | BOSCH BCC110 Connected Control Wi-Fi Thermostat User Manual |
| Make | Bosch |
| Language | English |
| Filetype | PDF (Download) |
| File size | 1.41 MB |
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