sensi Lite Zigbee Smart Thermostat Installation Guide
SYMPTOM
POSSIBLE CAUSE
CORRECTIVE ACTION
Heat, Cool or Fan
Runs Constantly
Possible short in wiring,
thermostat, heat,
cool or fan system
Check each wire connection to verify they
are not shorted or touching other wires.
Try resetting the thermostat by pressing
and holding all three buttons on the
thermostat (up/down arrows + three dots).
Thermostat
Display &
Thermometer
Disagree
Thermostat display
requires adjustment
Display can be adjusted +/-5° using the
Temperature Offset in Sensi app.
Humidity Display
& Hygrometer
Disagree
Humidity display
requires adjustment
Display can be adjusted in 5% increments +/-
25% using the Humidity Offset in the Sensi app.
Display is Blank
The AAA batteries might
need to be replaced
or you may need a
Replace the AAA batteries on the back of
thermostat or attach a common wire (c-wire).
common wire (c-wire)
Furnace (Air
Conditioner)
Cycles Too
The location of the
thermostat and/or the
size of the heating system
may be influencing
the cycle rate
Digital thermostats provide precise control
and cycle faster than older mechanical
models. The system turns on and off more
frequently, but runs for a shorter time. If you
would like to increase cycle time, choose
Slow for the Cycle Rate in the Sensi app.
Fast or Slow
“Call for Service”
Appears on
the screen
1. Heating or cooling
system is not able to
heat/cool the space to
within 5 degrees of the
setpoint within 2 hours
1. See corrective action for
“No Heat” or “No Cool.”
2. Replace thermostat.
3. Make sure keypad lockout is not turned on.
If it’s OFF, try resetting the thermostat.
2. If “–” is displayed for
the Room Temperature,
a replacement
Reset: Turn the power to your system off,
wait 5 seconds and turn it back on.
thermostat is needed
3. None of the buttons
operate on the
thermostat
Fan turns on
randomly
The fan has been set to
run occasionally in the
configuration menu
Enter the configuration menu and make
sure the fan run time percentage is OFF.
14
| General | Details |
|---|---|
| Name | sensi Lite Zigbee Smart Thermostat Installation Guide |
| Make | sensi |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.24 MB |

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