degrii THM-C Smart Thermostat Installation Guide

degrii THM-C Manual: Questions and Answers

How do I claim a warranty on my degrii THM-C?

Notify Degrii Inc. of your claim during the warranty period.

1. Visit https://degrii.com/pages/support
2. Provide a description of the alleged failure
3. Follow Degrii Inc. return shipping instructions Installation Guide, p. 19

Can I return my degrii THM-C if I'm not happy with it?

Original purchasers can return the product in original condition within thirty days of purchase for a full refund. Installation Guide, p. 19

What does the warranty for degrii THM-C not cover?

The warranty excludes certain products and conditions.

• Products marked sample, not for sale, or sold as-is
• Products subject to modifications, tampering, or improper maintenance
• Misuse, abuse, or use not per the user guide
• Power fluctuations, outages, or telecommunications network interruptions
• Damage from acts of nature such as lightning, flood, tornado, earthquake, or hurricane
• Non-Degrii branded hardware and consumable parts unless failure results from defects in materials or workmanship Installation Guide, p. 19

What comes with degrii THM-C in the box?

• Back Panel
• Thermostat
• Quick Start Guide
• Labels
• Manual
• Screws (3) Installation Guide, p. 3

What's the difference between C wire and G wire on a thermostat?

The G wire becomes your new C wire after installing the C-Wire Adapter. It powers the thermostat. Installation Guide, p. 10

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