Honeywell RTH6500WF Wi-Fi Programmable Thermostat User Guide

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Programmable  

Thermostat  

RTH6500WF  

Smart Series  

RTH65801006  

User Guide  

HOLD  

Read and save these  

instructions.  

M37771  

For help please visit  

honeywellhome.com  

Find rebates: HoneywellHome.com/Rebates  

In the box you will find  

• Thermostat  

• Wallplate (attached to  

thermostat)  

• Screws and anchors  

• Quick Start Guide  

• Thermostat ID Card  

• Wire labels  

• User Guide  

• Quick Reference Card  

Input: 24 V~ @ 60 Hz, 1.0 A  

VIEW FULL SCREEN PDF MANUAL

General	Details
Name	Honeywell RTH6500WF Wi-Fi Programmable Thermostat User Guide
Make	Honeywell
Language	English
Filetype	PDF (Download)
File size	1.05 MB

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• ALL THERMOSTAT INSTRUCTIONS & USER MANUALS
• Honeywell

Honeywell RTH6500WF Wi-Fi Programmable Thermostat User Guide Overview

Summary of Contents

• Page 1: Programmable thermostat RTH6500WF Smart Series user guide. Read and save these instructions. In the box you will find thermostat, wallplate, screws and anchors, quick start guide, thermostat ID card, wire labels, user guide, and quick reference card. Input: 24 V~ @ 60 Hz, 1.0 A.
• Page 2: Welcome to your new smart programmable thermostat. When registered to Total Connect Comfort, you can remotely monitor and control your heating and cooling system. Total Connect Comfort is ideal for frequent travelers, vacation home owners, business managers, or those seeking peace of mind. This thermostat is compatible with common 24 volt systems but not with millivolt or 120/240 volt systems. Do not dispose of your old thermostat in the trash if it contains mercury; contact the Thermostat Recycling Corporation for proper disposal. To prevent compressor damage, do not operate the air conditioner if the outside temperature is below 50°F (10°C). For assistance, visit honeywellhome.com before returning the thermostat to the store.
• Page 3: About your new thermostat With your new thermostat, you can connect to the Internet to monitor and control your heating/cooling system. You can view and change your heating/cooling system settings. You can view and set temperature and schedules. You will receive alerts via email and get automatic upgrades. Your new thermostat provides Smart Response Technology. Your new thermostat includes compressor protection. Your new thermostat features heat/cool auto changeover. Installation Connecting to your Wi-Fi network Registering your thermostat online Frequently asked questions
• Page 4: Setting up your programmable thermostat is easy. It is preprogrammed and ready to go as soon as it is installed and registered. Install your thermostat. Connect your home Wi-Fi network. Register online for remote access. Before you begin, you may want to watch a brief installation video. You might need the following tools to install this thermostat: No. 2 Phillips screwdriver, small pocket screwdriver, pencil, drill and bits (3/16” for drywall, 7/32” for plaster) (optional), hammer (optional), electrical tape (optional), level (optional). Switch OFF power to your heating/cooling system. To protect your equipment, switch OFF the power to your heating/cooling system at the breaker box or the system switch.
• Page 5: Installing your thermostat Remove old thermostat faceplate and leave wires connected. Take a picture of the wire connections for later reference. If no wire is connected to a terminal labeled C or no C terminal exists on the old thermostat, view the Alternate Wiring videos. C wire is required and is the primary power source for your thermostat. Without a C wire, your thermostat will not power up. Label wires. Do not label by wire color. Use the supplied sticky tags to label each wire as you disconnect it. Remove the old wallplate from the wall after all wires have been labeled and disconnected. On your new thermostat, grasp the finger holds on the top and bottom of the wallplate with one hand and the thermostat with the other hand.
• Page 6: Installing your thermostat Mount wallplate for thermostat. Mount your new wallplate using screws and anchors included with the thermostat. The thermostat requires a C wire to operate. The C, or common, wire brings 24 VAC power to the thermostat. If you don’t have a C wire, try looking for an unused wire that is pushed into the wall. For conventional heating/cooling systems, see page 5. For a heat pump system, see page 7. Starting with the C Wire, match the sticky tag on the wire to the terminal labels. You must have a C wire. Verify wire is firmly secured by gently pulling on wire. Push any excess wire back into the wall opening after all wires are installed.
• Page 7: Installing your thermostat Wiring (heat pump system only) You must have a C wire. Verify wire is firmly secured by gently pulling on wire. Repeat steps for all other wires. Push any excess wire back into the wall opening after all wires are installed. The wiring for your application might be different from the wiring shown above. If old thermostat has separate wires on AUX and E, place both wires into the E/AUX terminal. Use alternate wiring if your wire labels don’t match the terminal labels. You must have a C wire or equivalent. Do not use K terminal. For future use.
• Page 8: Installing your thermostat Use this if your wire labels don’t match the terminal labels. You must have a C wire or equivalent. Do not use K terminal. For future use. If old thermostat has separate wires on AUX and E, place both wires into the E/AUX terminal. If your old thermostat had an O wire and not a B wire, attach the O wire to the O/B terminal. If your old thermostat had separate O and B wires, attach the B wire to the C terminal. If your old thermostat had separate Y1, W1 and W2 wires, check honeywellhome.com for help. Leave metal jumper between R and RC terminals in place.
• Page 9: Installing your thermostat involves several key steps. Insert the quick reference card by folding it along score lines and sliding it into the slot on the back of the thermostat. Attach the thermostat to the wallplate by aligning it and snapping it into place. It is important to verify that the C wire is connected at both the thermostat and the heating/cooling system. Ensure that the heating/cooling system door is firmly secured. Switch power back ON for your heating/cooling system at the breaker box or its power switch.
• Page 10: Installing your thermostat Set clock to current day and time. Determine your heating/cooling system type. Heating/cooling system type must be set so that your thermostat operates properly and does not damage your system. If your system type is conventional single stage, continue to “Connecting to your Wi-Fi network” on page 10. You must change the system type by setting system function 1. Congratulations! Your thermostat is operational. Test your thermostat. For remote access to your thermostat, continue to “Connecting to your Wi-Fi network” on page 10. Heating/cooling system not turning on? Refer to page 20 or FAQ.
• Page 11: Connecting to your Wi-Fi network To complete this process, you must have a wireless device connected to your home wireless network. Any of these device types will work: tablet, laptop, smartphone. If you get stuck at any point in this procedure, restart the thermostat by removing it from the wallplate, waiting for 10 seconds, and snapping it back onto the wallplate. Connect to your thermostat. Make sure the thermostat displays Wi-Fi Setup. On the wireless device, view the list of available Wi-Fi networks. Connect to the network called NewThermostat_123456. Open your web browser to access the Thermostat Wi-Fi Setup page. Find the name of your home network on this page and select it. Complete the instructions for joining your Wi-Fi network and click on the Connect button.
• Page 12: Connecting to your Wi-Fi network If your Wi-Fi network does not appear in the list on the Thermostat Wi-Fi Setup page, try performing a network rescan by pressing the Rescan button. If you are connecting to a hidden network, enter the network SSID in the textbox, select the encryption type from the drop-down menu, and click on the Add button. Make sure your thermostat is connected. While the connection is in process, your thermostat will flash Wait for up to 3 minutes. When the connection is complete, the display will show Wi-Fi Setup Connection Success. The Wi-Fi signal strength will appear in the top-right corner. After about 60 seconds, the home screen will appear and Register at Total Connect will flash until registration is complete. If you don’t see these messages, see page 10. To register online for remote access to your thermostat, continue on page 12. If the thermostat displays Connection Failure or continues to display Wi-Fi Setup, confirm you correctly entered your home network password.
• Page 13: Registering your thermostat online To view and set your thermostat remotely, you must have a Total Connect Comfort account. Open the Total Connect Comfort website. Login or create an account. Check your email for an activation message from My Total Connect Comfort. Follow activation instructions in the email. Register your thermostat after logging in to your Total Connect Comfort account. Use the MAC ID and CRC ID to register this product. These IDs are listed on the Thermostat ID Card included in the thermostat package.
• Page 14: Registering your thermostat online When the thermostat is successfully registered, the Total Connect Comfort registration screen will display a SUCCESS message. In the thermostat display, you will see Setup Complete for about 90 seconds. Also notice that your thermostat displays its signal strength. Congratulations! You’re done. You can now control your thermostat from anywhere through your tablet, laptop, or smartphone. Total Connect Comfort free app is available for Apple devices at iTunes or at Google Play for all Android devices. Your thermostat may now be eligible for local rebates. Search for offers in your area at HoneywellHome.com/Rebates.
• Page 15: Setting the time and day Press Set Clock/Day/Schedule, then press s or t to set clock. Press Set Day, then press s or t to select the day of week. Press Done to save. If the Set Clock/Day/Schedule option is not displayed, press Done. If the display flashes Set Clock, the thermostat will follow your settings for the Monday “Wake” time period until you reset the time and day. Setting the fan Press Fan to select On or Auto (toggle to re-select). Auto: Fan runs only when the heating or cooling system is on. On: Fan is always on. Selecting system mode Press System to select: Heat: Controls only the heating system. Cool: Controls only the cooling system. Off: Heating/cooling systems are off. Auto: Selects heating or cooling depending on the indoor temperature. Em Heat (heat pumps with aux. heat): Controls auxiliary/emergency heat.
• Page 16: Adjusting program schedules Press Set Clock/Day/Schedule, then Set Schedule. Press s or t to set your Monday (Mon) Wake time, then press Next. Press s or t to set the temperature for this period, then press Next. Set time and temperature for the next time period (Leave). Repeat Steps 2 and 3 for each time period. Press Next to set time periods for the next day. Press Done to save and exit. Note: Make sure the thermostat is set to the system mode you want to program (Heat or Cool). Overriding schedules temporarily Press s or t to immediately adjust the temperature. The new temperature will be maintained only until the next programmed time period begins. To cancel the temporary setting at any time, press Cancel. The program schedule will resume. Overriding schedules permanently Press HOLD to permanently adjust the temperature. This will turn off the program schedule.
• Page 17: Unregistering thermostat If you remove the thermostat from your Total Connect Comfort website account, the thermostat will display Register at Total Connect until it is re-registered. Disconnecting Wi-Fi If you disconnect the thermostat from your Wi-Fi network, enter system setup and change setting 39 to 0. The screen will display Wi-Fi Setup. Turning Wi-Fi off If you do not plan to control the thermostat remotely, you can remove the Wi-Fi Setup message from the screen by changing setting 38 to 0. Software updates Honeywell periodically issues updates to the software for this thermostat. The updates occur automatically through your Wi-Fi connection. All your settings are saved after the update occurs. Note: If you are not connected to Wi-Fi, you will not get automatic updates.
• Page 18: Smart Response Technology allows the thermostat to learn how long the heating/cooling system takes to reach programmed temperature settings. The temperature is reached at the time you set, for example, setting the Wake time to 6:00 am and the temperature to 70° ensures the heat comes on before 6:00 am. The message Recovery is displayed when the system is activated before a scheduled time period. System setting function 13 controls Smart Response Technology. Compressor protection forces the compressor to wait a few minutes before restarting to prevent equipment damage. The message Cool On (or Heat On for a heat pump) will flash during the wait time. Auto changeover is used in climates where both air conditioning and heating are used on the same day. When set to Auto, the thermostat automatically selects heating or cooling depending on the indoor temperature. Heat and cool settings must be at least 3 degrees apart, and the thermostat will automatically adjust settings to maintain this separation. System setting function 12 controls Auto changeover.
• Page 19: Setting functions and options allow you to change options for various system functions. The available functions depend on the type of system you have. This thermostat is pre-set for a single-stage heating/cooling system. To set function 1 for a heat pump, press Fan and s simultaneously and hold for approximately 3 seconds. The screen will display two numbers and button designations will be Done, Back, blank, Next. Press Next until you see the function number you want to set. Change options for any function by pressing s or t until the correct option is displayed. Repeat the steps until you have set all functions you wish to change. When you have made all changes, press Done to save and exit. Select System Type if you are unsure of your heating/cooling system type. Available system types include gas, oil, or electric heating with central air conditioning, heat pump without backup or auxiliary heat, and heat only systems. For heat pumps, you can select settings for backup or auxiliary heating and multiple stages for heating and cooling. Cooling changeover valve settings are available if you connected a wire labeled “O” to the O/B terminal. Heating changeover valve settings are available if you connected a wire labeled “B” to the O/B terminal. Gas or oil heat settings control fan operation, while electric heat settings allow the thermostat to control fan operation.
• Page 20: System setup Gas or oil furnace: Standard gas/oil furnace (less than 90% efficiency). Electric furnace: Electric heating systems. Hot water or high-efficiency furnace: Hot water system or gas furnace (more than 90% efficiency). Manual changeover (Heat/Cool/Off). Automatic changeover (Heat/Cool/Auto/Off). Automatically turns on Heat or Cool based on room temperature. Smart Response Technology. Program schedule is on (7-day programmable). Device Name will identify the thermostat when you view it remotely. Wi-Fi is on and can be connected to a Wi-Fi network. Restore thermostat program to energy saving settings.
• Page 21: Frequently asked questions Will my thermostat still work if I lose my Wi-Fi connection? Yes, the thermostat will operate your heating and/or cooling system with or without Wi-Fi. How do I find the password to my router? Contact the manufacturer of the router or check the router documentation. Why am I not seeing my Wi-Fi setup page? You are probably connected only to your router, not to your thermostat. Try connecting to the thermostat again. Why isn’t my thermostat connecting to my Wi-Fi router even though it is very close to the thermostat? Verify that the password entered for the Wi-Fi router is correct. Where can I find my MAC ID and MAC CRC codes? The MAC ID and MAC CRC numbers are included on a card packed with the thermostat or on the back of the thermostat. My thermostat is unable to register to the Total Connect Comfort website. Verify that the thermostat is correctly enrolled on your home Wi-Fi network. I registered on the Total Connect Comfort website but was unable to login using my new account. Check your email and ensure that you received an activation email. I have signed up on the Total Connect Comfort website and have not received a confirmation email. Check for the email in your Junk or Deleted folder. Is there a way to extend the signal strength? Most standard routers can be set up to be a repeater. You can also purchase and install a Wi-Fi repeater.
• Page 22: Troubleshooting If you have difficulty with your thermostat, please try the following suggestions. Most problems can be corrected quickly and easily. Display is blank Check circuit breaker and reset if necessary. Make sure power switch at heating and cooling system is on. Make sure furnace door is closed securely. Make sure C wire is connected. Cannot change system setting to Cool Check Function 1: System Type to make sure it is set to match your heating and cooling equipment. Fan does not turn on when heat is required Check Function 3: Heating Fan Control to make sure it is set to match your heating equipment. Cool On or Heat On is flashing on the screen Compressor protection feature is engaged. Wait 5 minutes for the system to restart safely. Heating or cooling system does not respond Press System to set system to Heat. Make sure the temperature is set higher than the Inside temperature. Check circuit breaker and reset if necessary.
• Page 23: Glossary C wire brings 24 VAC power to the thermostat from the heating/cooling system. Heat pumps are used to heat and cool a home. Conventional heating/cooling systems include air handlers, furnaces, or boilers. A jumper is a small piece of wire that connects two terminals together. MAC ID and MAC CRC are alphanumeric codes that uniquely identify your thermostat. A QR code is a two-dimensional, machine-readable image. This device complies with Part 15 of the FCC Rules. Changes or modifications not expressly approved could void the user’s authority to operate the equipment. The antenna(s) must be installed to provide a separation distance of at least 20 cm from all persons. This equipment has been tested and found to comply with Class B digital device limits.
• Page 24: Resideo Technologies Inc. The Honeywell Home trademark is used under license from Honeywell International, Inc. This product is manufactured by Resideo Technologies, Inc. and its affiliates. Apple, iPhone, iPad, iPod touch and iTunes are trademarks of Apple Inc. All other trademarks are the property of their respective owners. Tous droits réservés. La marque de commerce Honeywell Home est utilisée avec l’autorisation d’Honeywell International, Inc. Ce produit est fabriqué par Resideo Technologies, Inc. et ses sociétés affiliées. Rev. 06-20 | Printed in United States © 2020 Resideo Technologies, Inc. All rights reserved. 33-00130EF—05 M.S.