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T10 Pro Smart Thermostat with Redlink Room Sensor

T10 Pro Smart thermostat with RedLINK  
User Guide  
THX321WFS2001W (Sensor included)  
THX321WF2003W (No sensor)  
THX321WF2001W (Number on back of thermosta
C7189R2002-2 (2 pack wireless temperature/hum
motion sensor)  
Welcome  
This user guide is designed to help you get acquanted with your new T10 Pro Smart thermostat with RedLINK. Check out  
the table of contents on page 2 to browse by topic.  
Need help? Get in touch.  
WEB: honeywellhome.com  
PHONE: 1-800-633-3991  
SOCIAL: Twitter: @HoneywellHome, Facebook: Honeywell Home  
33-00428-03  
GeneralDetails
NameT10 Pro Smart Thermostat with Redlink Room Sensor
MakeHoneywell
LanguageEnglish
FiletypePDF (Download)
File size0.57 MB
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T10 Pro Smart Thermostat with Redlink Room Sensor
Get the free PDF manual for the T10 Pro Smart Thermostat with Redlink Room Sensor and access setup steps, usage instructions, and troubleshooting tips. 👉 View online or download now to keep your thermostat running smoothly!

T10 Pro Smart Thermostat with Redlink Room Sensor Overview

Summary of Contents

  • Page 1: T10 Pro Smart thermostat with RedLINK User Guide Welcome This user guide is designed to help you get acquainted with your new T10 Pro Smart thermostat with RedLINK. Check out the table of contents on page 2 to browse by topic.
  • Page 2: Thermostat features Thermostat overview Honeywell Home App overview Basic thermostat operation Wi-Fi settings and connectivity Scheduling options IAQ control Advanced features Frequently asked questions (FAQs) Troubleshooting
  • Page 3: Getting the most from the T10 Smart Thermostat Prioritize rooms to enhance comfort using built-in motion detection. Control your thermostat remotely from your tablet or smartphone. Save energy with geofencing to reduce costs while away. Simple installation with automatic programming after answering a few questions. Whole-home range allows connection of up to 20 sensors throughout your home. Receive customizable alerts on your mobile device for temperature extremes. The screen activates by pressing the center area of the displayed temperature. Displays current indoor temperature and humidity levels. Adjust temperature using the up and down arrows. Access features such as mode, fan, schedule, and other settings through the menu.
  • Page 4: Using the Honeywell Home App Home screen Access menu Available options shown in screens below Set desired temperature Change fan setting Set sensor priority Change system mode Change schedule type
  • Page 5: Main menu on thermostat From home screen, press the menu icon at bottom of the display. Main menu options include system mode, fan settings, priority, dealer information, schedule, configuration, management, and thermostat information. Available system modes vary depending on thermostat configuration, including heat, off, cool, auto, and em heat. Fan settings include auto, on, and circulate options. Priority allows selection of which wireless sensors are used for temperature control. Dealer information includes model number, date code, and dealer company name. Schedule options include creating a new schedule or disabling the schedule. Configuration options include Wi-Fi settings, resetting to default schedule, and connecting to apps. Thermostat information includes mac address, IP address, model number, and various version numbers.
  • Page 6: Selected rooms create an average temperature in your home. Unselected rooms will not contribute to the average temperature. Rooms with detected motion are automatically selected to create an average temperature. Rooms without activity will not contribute to the average temperature. Rooms with activity will contribute to the average temperature.
  • Page 7: Selecting system mode Touch homescreen to wake the thermostat. Touch the menu icon and then touch “Select Mode.” Heat: Controls the heating system. Cool: Controls the cooling system. Off: Turns the heating and cooling systems off. Auto: When enabled, the thermostat will automatically use heating or cooling to reach the desired temperature. Em Heat: Controls auxiliary or emergency heat; only available on systems with a heat pump. All available modes may not be shown for some applications. Scroll down to see more mode options. Auto mode may not appear on the thermostat screen or in the app depending on your equipment and how your thermostat is configured.
  • Page 8: Auto changeover operation is available if the thermostat is configured for at least 1 heat stage and 1 cool stage. When configured this way, you can select “Auto” as one of the options under “System mode.” In auto mode, the customer can set the heat and cool setpoint to the same temperature, although most prefer a cool setpoint at least 3 degrees above the heat setpoint. The differential is the minimum number of degrees the temperature needs to rise or fall before switching from heat to cool in auto changeover mode. Emergency heat runs when you manually switch the thermostat to em heat mode, locking out the heat pump. When in emergency heat mode, the backup heat is used to maintain the heat setpoint. Emergency heat mode is only available when the thermostat is configured for a heat pump with backup heat. From the home screen, you can set the thermostat to heat, off, cool, emergency heat, or auto. Auto changeover enforces a 1.5°F differential to ensure proper cycling between heating and cooling. If the AC is used for dehumidification, an additional temperature drop is enforced before switching back to heat.
  • Page 9: Setting the fan is not available for all system types. To wake the thermostat, touch any part of the display. Access the menu by touching the MENU icon at the bottom of the screen. Choose between on, auto, or circulate for the fan setting. The auto setting runs the fan with the heating or cooling system. The on setting runs the fan continuously. The circ setting runs the fan approximately 33% of the time for air circulation. The fan may also run with the humidifier or ventilator depending on the thermostat configuration. You can set the fan for each program when using time-based scheduling or geofencing.
  • Page 10: Setting the time/date is essential for proper thermostat function. The thermostat can automatically update date and time when linked to Wi-Fi and registered with the Honeywell Home app. If not using Wi-Fi, the time and date can be set manually through the menu. To set the date, access the preferences and select Date and Time. Adjust the month, day, and year by scrolling on the display and touch Done to confirm. To set the time, select time in the preferences. Adjust the hour, minutes, and am/pm settings before touching Done. After setting, use the arrow to return to the previous menu. Press the arrow at the top center of the display to return to the home screen.
  • Page 11: Connect to Wi-Fi Open the Menu Scroll to and select “Wi-Fi” Tap “Choose Network” Select a network Connect to the Honeywell Home App Open the Menu Tap “Connect App” Follow the on-screen instructions Select thermostat model
  • Page 12: Enabling or disabling Wi-Fi and disconnecting and reconnecting to a Wi-Fi network on thermostat. Enable Wi-Fi by waking the thermostat, accessing the MENU icon, selecting Wi-Fi, and verifying Enable is selected. To connect to a Wi-Fi network, ensure Wi-Fi is enabled, touch Choose network, select the desired network, and enter the password. Disable Wi-Fi by waking the thermostat, accessing the MENU icon, selecting Wi-Fi, and verifying Enable is deselected. To disconnect from a Wi-Fi network, wake the thermostat, access the MENU icon, select Wi-Fi, touch Choose network, and select the network. Apple HomeKit setup involves accessing the Menu icon, selecting Connect HomeKit, using the Apple Home App to add the accessory, and scanning the code on the thermostat.
  • Page 13: Setting a schedule on thermostat Select the menu icon at the bottom of the homescreen display. Then select Schedule. If you want weekdays grouped but weekend days separate, or if you do not want to use a schedule, select “Schedule.” If you want all days the same, select “grouped days.” Touch the period you wish to edit (Wake, Away, Home, or sleep). Touch “create new schedule.” The thermostat will then walk you through the schedule setup. If you want all days separate, select “Single days.” Touch “Time” to edit the time for that schedule period. Touch “priority” to select which sensors will be used for that period. Touch “Temperature” to set the heat and cool setpoints for that period.
  • Page 14: Scheduling through the app Flexible scheduling allows you to use location-based temperature control, time-based scheduling, or a combination of both. Location-based temperature control uses geofencing technology to automatically adjust the thermostat based on your smartphone’s location. Smart scheduling adds a Sleep period to location-based temperature control. Time-based scheduling lets you program a different schedule for each day, weekdays and weekends, or a uniform schedule for every day. There are four adjustable periods per day: Wake, Away, Home, and Sleep. You can choose not to set a schedule and adjust the thermostat manually. Sensor priority allows you to select which sensors are used for each program period or when used manually. In the Honeywell Home app, select the thermostat you wish to schedule. You can choose grouped days for the same schedule or single day for different schedules.
  • Page 15: Scheduling through the app allows users to manage their thermostat settings effectively. Options include turning the schedule off, creating a new time-based schedule, or switching to geofencing. Users can set priority sensors for each program. The thermostat display indicates which settings are currently in use, such as home, away, or sleep settings. If an additional sleep period is set in the Honeywell Home app, it will be displayed on the thermostat screen. Manual temperature changes will remain until the user crosses the geofence. To adjust the geofence boundary, users must open the Honeywell Home app and access the geofence settings. The geofence radius can be adjusted by dragging a marker on the map. Changes to the geofence must be saved to take effect.
  • Page 16: Schedule override on device With thermostat in heat, cool, auto, or em heat mode, press the up or down arrow to change the setpoint. If scheduling is enabled it will say “Hold until” and show a time at the bottom of the screen. Display says “Use current temperature, fan, and comfort priority settings until…” Options are: Next period A specific time Permanently Remove hold Choose the appropriate option. Press “Done” to return to home screen.
  • Page 17: Setting preferences allows you to customize how the thermostat displays information and responds to situations. To access the Preferences menu, touch any part of the display to wake the thermostat, then touch the MENU icon and select “preferences.” You can adjust temperature units, language, idle screen style, and backlight settings. Indoor display offsets for temperature and humidity can also be set. The clean screen feature allows 30 seconds to clean the display without adjusting settings. You can set the date and time, choose between a 12 or 24 hour clock, and configure daylight savings time. Reminders for air filters and other components can be set based on ISU settings. Adaptive recovery can be turned on or off. Touch Done to save your settings.
  • Page 18: Cleaning the thermostat screen locks the screen to prevent accidental changes. To clean the screen, wake the thermostat and access the menu. Select Preferences, then Display, and choose Clean Screen. A prompt will ask if you want to clean the screen for 30 seconds. Do not spray any liquid directly on the thermostat; use a damp cloth instead. You can adjust security options to prevent unauthorized changes to system settings. Access the security settings through the menu to change lock mode or create a password. Lock mode options include unlocked, partially locked, and fully locked. If creating a password, write it down for reference.
  • Page 19: Indoor air quality control Humidification The thermostat reads the indoor humidity level and allows the user to set a humidification setting with or without window protection. Control humidification level Touch any part of the display to wake the thermostat. Select humidification. Touch ^ or v to select humidity level. Window protection is set on a scale from 1–10. A lower number automatically reduces the humidity to help prevent frost or condensation on your windows. To prevent frost/condensation on your windows during cold outdoor temperatures, poorly insulated windows require a lower window protection setting. If frost/condensation is present, adjust the window protection setting to the next lowest number. If window protection is turned off, the thermostat controls the humidity level to the user’s desired humidity setting.
  • Page 20: Dehumidification allows the user to set a dehumidification setting based on indoor humidity levels. The thermostat controls humidity using the cooling system or a whole house dehumidifier. To control the dehumidification level, users must wake the thermostat, access the menu, and select dehumidification. Users can select the desired dehumidity level and enable or disable the dehumidifier. When the dehumidifier is disabled, the display shows “off” on the setting screen. If the air conditioner is used for humidity control, the temperature may drop up to 3° F below the set temperature until the desired humidity is reached. The thermostat enforces a 15% deadband between humidification and dehumidification settings when both are set to operate in the same mode. The cooling system can lower the temperature up to 5° F below the current cool setpoint to achieve the desired humidity. The dehumidification setting range is from 25% RH to 80% RH. Models made prior to October 2019 had a minimum setting of 40% RH, but this is updated to 25% RH if connected to Wi-Fi and registered to the Honeywell Home App.
  • Page 21: Ventilation Control ventilation level Touch any part of the display to wake the thermostat. Select ventilation to check or change the ventilation mode. Modes include Auto, On, and Off. The display shows whether the ventilator is currently running. To temporarily turn the ventilator on, set the number of minutes (0-180). To cancel a temporary setting, press “Cancel Timed Ventilation”. Lockout during sleep can be enabled or disabled in the options. It is recommended to increase the ventilation rate to meet ASHRAE standards. Lockout option is not available when the thermostat is set for “ASHRAE is Priority”.
  • Page 22: Advanced features Adaptive intelligent recovery allows the thermostat to learn how long it takes to reach programmed temperature settings. The thermostat turns on the heating/cooling system early to ensure the programmed temperature is reached on time. It displays “In Recovery” when it activates the system early. Adaptive intelligent recovery calculates the optimal time to start recovery based on room temperature, equipment performance, and weather history. The T10 thermostat uses two recovery ramps for heat pump systems, one for the compressor and one for auxiliary heat. The thermostat adjusts the recovery ramp based on whether the temperature setting is reached too early or too late. Compressor protection keeps the compressor off for a few minutes before restarting to prevent damage. P + I control improves temperature accuracy by eliminating factors that cause offset in conventional thermostats. The thermostat calculates proportional and integral errors to maintain the setpoint temperature. Droop is used for controlling auxiliary heat in heat pump systems, locking out the aux heat unless conditions allow it to run.
  • Page 23: Alerts Set date and time are required for features such as schedule. Wi-Fi module error indicates a failure of the Wi-Fi module in the thermostat. Need to register online by signing in to the Honeywell Home App. No internet connection means the thermostat can't reach the Internet. Wi-Fi signal lost indicates the Wi-Fi connection has been lost. Wi-Fi not configured means Wi-Fi has not been configured on this thermostat. Internet required for outdoor temperature to receive outdoor temperature. Heat pump failure indicates an issue detected with the heat pump. Internal sensor error indicates a failure of the sensor in the thermostat. Low sensor batteries alert to change the batteries in the sensor.
  • Page 24: IAQ reminders can be set up in the thermostat for maintenance notifications. Available reminders depend on the ISU settings and installed IAQ equipment. Reminders include air filters, electronic air cleaner filters, humidifier components, dehumidifier filters, ventilator components, and UV bulbs. To disable alerts, navigate to MENU-PREFERENCES-REMINDERS. Air filter and humidifier pad reminders are displayed even if not set up; steam humidifier installation affects visibility of the humidifier pad reminder. Steps to access or adjust reminder settings involve waking the thermostat, selecting preferences, and choosing reminders from the list. Timer lengths for reminders can be adjusted based on the specific reminder selected. Resetting the timer is necessary after completing maintenance or to extend the reminder period. The thermostat tracks fan run time to determine when to alert for maintenance based on selected run time days. Dehumidification settings range from 25% RH to 80% RH, with updates for models registered to the Honeywell Home App.
  • Page 25: Battery replacement for the indoor sensor is necessary as the wireless indoor sensors use AAA alkaline batteries. Replace batteries when a warning appears on the thermostat screen, approximately 60 days before they are depleted. The sensor status light will flash red when battery power is critically low, indicating depletion within 2-3 weeks. During normal operation, the status light remains off. To replace the batteries, remove the cover from the sensor. Install 2 fresh AAA alkaline batteries; a flashing green status light indicates good batteries, while a flashing red light means fresh batteries are needed. Snap the cover back on the sensor to restore communication with the thermostat.
  • Page 26: How can I safely remove my thermostat? Thermostat removal should ideally be handled by a trained professional as improper removal can cause electrical shock and equipment damage. How can I uninstall my T10 Pro Smart thermostat with RedLINK? You’ll first want to clear out the personal settings that are stored on the thermostat. Is there a motion sensor in the thermostat? There is not a motion sensor in the thermostat. What happens if “Active rooms” is used and no motion is detected in any of the rooms with sensors? If no motion is detected, the sensor in the thermostat is used and the remote sensors are excluded. When using active rooms, how long are those rooms considered after motion has last been detected? The sensor has a dynamic occupancy algorithm based on how many motion events it sees within a certain timeframe. How do the wireless indoor sensors detect motion? The sensors use a Passive Infrared Sensor (PIR) detector. How does motion-based priority work with multiple people in the house? If the thermostat priority setting is set to ‘Active Rooms’, then any room that detects motion will become prioritized. What’s the range of detection on the motion sensor? The typical range of our sensor is 20-30 feet.
  • Page 27: Troubleshooting If you have difficulty with your thermostat, please try the following suggestions. Most problems can be corrected quickly and easily. Display is blank Check circuit breaker and reset if necessary. Make sure power switch for heating and cooling is on. Make sure furnace door is closed securely. Make sure the C-wire is connected. Make sure R/Rc slider tab is set correctly. Heating or cooling system does not respond Press Menu > System Mode > Heat > Done to set the system to Heat mode. Make sure the desired temperature is higher than the indoor temperature. Press Menu > System Mode > Cool > Done to set the system to Cool mode. Make sure the desired temperature is lower than the indoor temperature. Check circuit breaker and reset if necessary. Make sure power switch for heating and cooling system is on. Make sure furnace door is closed securely. Wait 5 minutes for the system to respond. Temperature settings do not change Make sure desired temperature is within acceptable ranges: Heat: 40 °F to 90 °F (4.5 °C to 32.0 °C) Cool: 50 °F to 99 °F (10.0 °C to 37.0 °C) Aux heat runs in cooling For heat pump systems, verify there is not a wire attached to W on the UWP. Cool runs with a call for heat For heat pump systems, verify there is not a wire attached to W on the UWP. Sensor will not connect Press and hold Connect on the wireless sensor for 15 seconds. The LED will turn Amber. Return to the thermostat menu and press Menu > Devices and Sensors. Follow the on-screen instructions to add the sensor.
  • Page 28: 5-year limited warranty Resideo warrants this product, excluding battery, to be free from defects in workmanship or materials, under normal use and service, for a period of five years from the date of first purchase by the original purchaser. If at any time during the warranty period the product is determined to be defective due to workmanship or materials, Resideo shall repair or replace it. This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Resideo that the defect was caused by damage which occurred while the product was in the possession of a consumer. Resideo’s sole responsibility shall be to repair or replace the product within the terms stated above. Resideo shall not be liable for any loss or damage of any kind, including any incidental or consequential damages resulting from any breach of any warranty. This warranty is the only express warranty Resideo makes on this product. The duration of any implied warranties, including the warranties of merchantability and fitness for a particular purpose, is hereby limited to the five year duration of this warranty. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.