Digital Touch Thermostat Troubleshooting User Guide

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Digital Touchpad Thermostat Troubleshooꢀng guide  

Contents  

Number  

Issue  

Heaꢀng icon flashing  

1

2

3

4

5

Buꢁons on screen unresponsive  

No display on screen  

Unable to separate the front from the backplate  

The display looks like it has scratches straight out of the box  

1. The heaꢀng icon is flashing  

This indicates that the floor probe has reached its high temperature limit and has stopped calling for  

power. If the floor is not hot then this is normally an indicaꢀon that the floor probe has been placed  

too close to one of the heaꢀng elements and needs to be moved.  

If you have checked that the floor probe is not too close to one of the elements and the issue persists  

then you need to check that there is nothing obstrucꢀng the heat from escaping, parꢀcularly in the  

area around the floor probe. Things such as flat boꢁomed furniture or bean bags etc can cause the  

heat to get trapped underneath.  

2. Buꢁons on screen unresponsive  

Check that the child lock has not been acꢀvated. If it is there will be a lock icon in the boꢁom right of  

the screen. Hold the down buꢁon for 5-10 seconds to deacꢀvate.  

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General	Details
Name	Digital Touch Thermostat Troubleshooting User Guide
Make	Thermostat
Language	English
Filetype	PDF (Download)
File size	0.13 MB

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• ALL THERMOSTAT INSTRUCTIONS & USER MANUALS
• Thermostat

Digital Touch Thermostat Troubleshooting User Guide Overview

Summary of Contents

• Page 1: Digital touchpad thermostat troubleshooting guide Heating icon flashing This indicates that the floor probe has reached its high temperature limit and has stopped calling for power. If the floor is not hot, then this is normally an indication that the floor probe has been placed too close to one of the heating elements and needs to be moved. Buttons on screen unresponsive Check that the child lock has not been activated. If it is, there will be a lock icon in the bottom right of the screen. Hold the down button for 5-10 seconds to deactivate. No display on screen Unable to separate the front from the backplate The display looks like it has scratches straight out of the box
• Page 2: No display on the screen Firstly check that the unit has power to it. If there is power, make sure the wiring is in the unit correctly. The incoming power needs to be in terminals 3 and 4 and the heating mat goes into 1 and 2. If everything is wired in correctly then check that the thin cable that goes from the unit to the faceplate is plugged in correctly and has not been damaged. Unable to separate the front from the backplate The faceplate slides up from the black metal backplate and wiring terminal so it can be disconnected. To do this hold the top of the wiring terminal on the back with your fingers and apply pressure with your thumbs from the bottom upwards. You will hear a click when the unit has separated. Ensure that you are careful when separating them to ensure you do not cause any damage to the LCD ribbon cable inside. The LCD ribbon needs to be unclipped from the board before you completely separate the unit.
• Page 3: The display may appear scratched when unboxing. Ensure that both screen protectors have been removed. The first protector has a tab for easy removal. The second screen protector does not have a tab and can be overlooked.